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Customer support
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Be sure to join the Flow Facebook community to hear from others, receive support, and connect with other users of Flow. We would be honored to have you.
You can buy your Flow device after 6 months of your subscription. When you are eligible, you can email us at support@flowneuroscience.com to purchase the headset for half of the full price.
You can end your subscription at any time and return your headset by following the return request here. There will be no refunds on subscriptions already paid. Once the request is submitted no further subscription payments will be taken.