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Starting your journey with Flow

Life is overwhelming at times but your treatment plan does not have to be. We have broken down each step to make getting started as simple as possible. Below you will find everything you need to get going with Flow.

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Getting ready

So, you’ve ordered your device, now what? There are a few simple steps you can take to prepare for your delivery:

Getting started

The day has come and you have your Flow headset! Exciting news! To ensure you have everything you need and hit the ground running we have collected the top asked questions below:

When and how should I use the headset?
  • When and how you use your Flow is up to you. Some of our Flow users find the stimulations provide them more energy so they use their Flow in the morning over a bowl of cereal while others find the stimulations leave them more relaxed and find it helpful to stimulate while winding down from the day. We recommend finding a time that works best for you and using it consistently at that timer per the protocol
  • There are many behavioral therapy courses included in the App that are proven to support reducing depressive symptoms. We recommend using both the headset and app together for the best results
What do I do first?
  • Find a safe and comfortable spot for your Flow sessions
  • Make sure your Flow headset is fully charged before use and you have downloaded the Flow App
  • Once this is activated you should feel the stimulation begin. This feeling is different for all users but has been described as a tingling sensation
  • The App will lead you through everything from there; from positioning of the headset, test stimulations, behavioral therapy courses and full stimulations
How do I know if it's working?
  • The headset will have a little green LED light displayed on the front when charged and on
  • Your app will prompt you and allow you to stimulate by pressing a button titled: START STIMULATION
  • Once this is activated you should feel the stimulation begin. This feeling is different for all users but has been described as a tingling sensation
  • Usually at around 15 tDCS sessions, users have begun to notice a positive change in their depressive symptoms. However, please note everyone is different and some may begin to feel changes earlier and the majority of users continue to feel larger reductions post-15 sessions. These changes have been observed in various tDCS studies

Getting the most out of your Flow

Little steps in the right direction add up to big results. It is important to be patient with yourself because results don’t come overnight but take time. We recommend sticking to the treatment plan as much as possible to feel like your best self again as soon as possible. Below are experiences and advice from current users on how they have enjoyed Flow and worked towards results:

“I usually answer emails, sort Facebook messages and do other work on my phone whilst eating breakfast and stimulating at the same time.”

Happy Flow user
Happy Flow user

“The relaxed pace in which the sessions go is brilliant, it helps me realize that in my everyday life, I must slow down. I’m doing this and it’s helping me be calmer generally.”

Happy Flow user
Happy Flow user
“I used it for the first week and found it painful. If my skin is oily then I find it does this, but when I give the area a good scrub then the pain goes away.”
Happy Flow user
Happy Flow user

“I don’t know how to phrase it properly but ever since I’ve started using Flow I have more energy, less anxiety and generally less depressed but I do feel short spurts of emotions. I read something sad and I feel weepy, or I get angry because of nothing. It feels like I’ve been numb for so long now everything wants to bubble up at the same time.”

Happy Flow user
Happy Flow user

“I’m on week 3 and I’ve gone from scoring very high on both depression and anxiety to scoring very minimally. I am also doing other things to help like changing my diet after doing flow’s antidepressant diet and I’ve been doing a 20-30 minute walk everyday. I can’t remember the last time I felt well enough and motivated enough to go outside never mind exercise.”

Happy Flow user
Happy Flow user

Looking ahead

Like most things in life, good things take time. And although everyone is different, it is common to share similar experiences throughout the treatment. Below are some pivotal moments and tips on what to expect:

What to expect:
You’ve started your journey with Flow. Congratulations! Depression is hard but we hope to support you and help make things better. 

Things to know for day 1:
Make sure you have the app downloaded, bluetooth enabled, and device fully charged. 

When someone is depressed their brain is physically different than when they are not. As you begin to stimulate your brain with the Flow headset, you are targeting these physical changes in your brain including areas that are involved in concentration, sleep, and process emotional reactions. 

What to expect:
At this point you have completed three to five sessions. Way to go! You are well on your way to becoming a Flow expert and likely already have a preferred time/place for using Flow. 

Things to know for week 1:
It is very important to follow the treatment protocol for results. Keep up the great work. 

It is common to feel similar to how you felt at the beginning of your treatment but do know that by following the treatment protocol and using Flow you have begun to stimulate specific areas of your brain that may not be as active when depressed. By activating these areas alongside strengthening healthy habits with the Flow App, you can begin to expect to feel better.

You are supporting your brain to better process emotions, sleep, and even concentration. 

What to expect:
At week 4, the Strengthening phase of the treatment begins. By now you should have begun to notice positive changes in your depression and can expect to continue to see more. You will notice that the number of stimulation sessions is now limited to a max of 2 per week. 

Many users find it helpful to space their 2 stimulation sessions out throughout the week. 

Things to know for month 1:
Our treatment schedule is based on a proven to be safe and effective protocol as seen in various tDCS depression research studies. Since we are a certified medical device it is important we recommend only what is proven to be safe and effective. If you would like to continue using your Flow device more times a week we kindly ask you speak with your doctor who may prescribe more simulations.

Want to know more about Flow?

Delayed Delivery

Flow has been helping so many people with their depression, at a rate we are trying to keep up with. Therefore, it might take us longer than usual to get your Flow to you.
Expect delays of up to 1-2 weeks
(Please note, your 30-day free trial won’t start until your device has been shipped)
Thank you for sharing!

Be sure to join the Flow Facebook community to hear from others, receive support, and connect with other users of Flow. We would be honored to have you.

Free trial

Try Flow for free, payment will be taken 30 days after the shipment date.

Buy device

You can buy your Flow device after 6 months of your subscription. When you are eligible, you can email us at support@flowneuroscience.com to purchase the headset for half of the full price.  

End subscription

You can end your subscription at any time and return your headset by following the return request here. There will be no refunds on subscriptions already paid. Once the request is submitted no further subscription payments will be taken.