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Leverans

Orders placed before 11.00 AM on workdays are shipped the same day. Orders placed after 11.00 AM are shipped the next day. 

 

For a Flow tDCS headset order, we offer a free express delivery (1-2 business days). 

 

When you order refill pads only, you can select express delivery (1-2 business days) or standard delivery (7-11 business days) for an order of 1 pad box. For an order of 2 or more pad boxes, only the express delivery option will be available.  

 

If ordering express delivery, you will receive a tracking number from DHL so that you can track the parcel during the delivery process. If choosing standard delivery, you will not receive a tracking number.

Tillgänglighet

Flow is currently available in:

  • Every country in the EU
  • United Kingdom
  • Switzerland
  • Norway
  • Hong Kong

Please, join our newsletter at the bottom of this page to find out when Flow is available in your country.

Fraktkostnad

For a Flow tDCS headset order, we offer a free express delivery (1-2 business days). 

 

When you order refill pads only, the shipping cost for standard delivery (7-11 business days) is £3.9, and express delivery (1-2 business days) costs £13.9. 

 

If you return your product within 30 days from the date of purchase, Flow Neuroscience will cover the return shipping cost (provided that the product is sent from one of the countries in which Flow is currently available in – please see the list above). For more information about refunds, refer to our Return policy.

Försenad leverans

Flow har hjälpt så många människor med deras depression, i en takt som vi försöker hänga med. Därför kan det ta längre tid än vanligt för oss att få ditt Flow till dig.
Räkna med förseningar på upp till 1-2 veckor
(Observera att din 30-dagars gratis provperiod inte startar förrän din enhet har skickats)

Thank you for sharing!

Be sure to join the Flow Facebook community to hear from others, receive support, and connect with other users of Flow. We would be honored to have you.

Free trial

Try Flow for free, payment will be taken 30 days after the shipment date.

Buy device

You can buy your Flow device after 6 months of your subscription. When you are eligible, you can email us at support@flowneuroscience.com to purchase the headset for half of the full price.  

End subscription

You can end your subscription at any time and return your headset by following the return request here. There will be no refunds on subscriptions already paid. Once the request is submitted no further subscription payments will be taken.

Returpolicy

60-day trial gives you the opportunity to assess if Flow is the right treatment for you. While the time to response varies among people, the benefits are usually noticeable within 3-5 weeks.

If you are dissatisfied with your purchase from flowneuroscience.com, whatever the reason, you can request a full refund within 60 days from the date of purchase. Flow Neuroscience covers the return shipping cost for orders sent from the UK and Sweden. To request a refund, contact support@flowneuroscience.com.